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Please see complete shipping + return/exchange policies here

We have a 30 day return and exchange policy on most items (i.e., fluorescent tubes are final sale) that are unused and returned in good saleable condition with original product packaging intact.

To return

To return an item, please login to your account and complete your return there.

To exchange:

To exchange, please login to your account, select the order, and under return reason, select "other" and in the notes let us know what you'd like instead.

Once approved, we'll send further return instructions via email.

Return Labels

Our team will provide you a prepaid return label (US customers only); if you choose to use our label, the cost of the return (depending on your location/nature of the return) will be deducted from your refund to cover the cost of return shipping. Labels for exchanges are provided free of charge (one per order).

Exclusions

International orders (Canada) and final sale items are non refundable/returnable. 

Due to the inherently fragile nature of our products, we cannot accept requests for returns/exchanges if more than 30 days have passed since your item was delivered. Thank you for your understanding. 

If your package experienced extra turbulence on the road, not to worry - we're here to help! Product(s) damaged in shipping to our US based customers will either be replaced or credited at no cost to you.

Please email info@healthlighting.com with your order number, and a quick image of the damage/breakage within 7 days of receipt of order to submit a damage claim. 

A19 60W: Ships to you in April 2025

A21 100 Frosted: Ships to you in April 2025

B10 Candelabra: Ships to you in April 2025

R30 72W, PAR30 75W, PAR38 90W: Ships to you in April 2025

R30 100W Clear Glass: No ETA; not available for preorder yet.

R20 /60W frosted glass: No ETA. Please try PAR20 60W for a very similar light.

R30 12W LED: No ETA; not available for preorder yet.

The average life of our classic filament bulbs ranges anywhere from 1200-3000 hours, depending on bulb type and usage. To get the most life out of our bulbs, we recommend giving them some "breathing room," as the bulbs give off a bit of heat and will last longest if used in open fixtures with an appropriate max-wattage rating.

No, we only ship to the US + Canada.

Despite our European origins, Chromalux® bulbs are currently only available for use at the North/South American standard of 110 - 120 Volts, not 220V - 240V as in Europe or elsewhere. They will not work outside of the Americas.

We cannot exchange or replace products sold by sellers on third party marketplaces such as Amazon or Ebay, nor do we sell on such marketplaces.