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Standard Bulbs
Flood Bulbs
Chandelier Bulbs
Globe Bulbs
MR16
Due to increased demand for our incandescent lamps and the holiday season, your order may be delayed slightly by a few days to a week. We thank you in advance for your patience as our team works tirelessly to get your new light as quickly as possible to your doorstep.
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Figuring out lighting can be tough! Thankfully, our knowledgable team of lighting experts is here to help with any questions you may have.
No robots here! Speak to a knowledgeable and friendly human Monday - Friday 11:30AM - 5PM EST.
Phone: 888-426-7308
Email: info@healthlighting.com
FAQ
View allWhat is your shipping/return policy?
How do I return/exchange my order?
We have a 30 day return and exchange policy on most items (i.e., fluorescent tubes are final sale) that are unused and returned in good saleable condition with original product packaging intact.
To return
To return an item, please login to your account and complete your return there.
To exchange:
To exchange, please login to your account, select the order, and under return reason, select "other" and in the notes let us know what you'd like instead.
Once approved, we'll send further return instructions via email.
Return Labels
Our team will provide you a prepaid return label (US customers only); if you choose to use our label, the cost of the return (depending on your location/nature of the return) will be deducted from your refund to cover the cost of return shipping. Labels for exchanges are provided free of charge (one per order).
Exclusions
International orders (Canada) and final sale items are non refundable/returnable.
Due to the inherently fragile nature of our products, we cannot accept requests for returns/exchanges if more than 30 days have passed since your item was delivered. Thank you for your understanding.
My order arrived damaged/a bulb arrived broken. What do I do?
If your package experienced extra turbulence on the road, not to worry - we're here to help! Product(s) damaged in shipping to our US based customers will either be replaced or credited at no cost to you.
Please email info@healthlighting.com with your order number, and a quick image of the damage/breakage within 7 days of receipt of order to submit a damage claim.
When will an item arrive back in stock?
R20 / 60W frosted glass: No ETA. Please try PAR20 60W for a very similar light.
PAR30 75W + PAR38 90W: Ships by April 2025
R30 100W Clear Glass: No ETA; not available for preorder yet.
R30 12W LED: No ETA; not available for preorder yet.
How long should my bulbs last?
The average life of our classic filament bulbs ranges anywhere from 1200-3000 hours, depending on bulb type and usage. To get the most life out of our bulbs, we recommend giving them some "breathing room," as the bulbs give off a bit of heat and will last longest if used in open fixtures with an appropriate max-wattage rating.
Do you ship to Europe /elsewhere other than the US and Canada?
No, we only ship to the US + Canada.
Despite our European origins, Chromalux® bulbs are currently only available for use at the North/South American standard of 110 - 120 Volts, not 220V - 240V as in Europe or elsewhere. They will not work outside of the Americas.
Can you help me with my Amazon order?
We cannot exchange or replace products sold by sellers on third party marketplaces such as Amazon or Ebay, nor do we sell on such marketplaces.